Store Operations Leader
4 weeks ago
We are seeking a dedicated Store Operations Leader to oversee the daily activities at our convenience store. This is a permanent position that requires a commitment to excellence and a passion for customer service.
Employment Details- Employment Duration: Permanent
- Working Language: English
- Weekly Hours: 40 hours
- College/CEGEP
- 2 to less than 3 years in a managerial role
The position is based in a convenience store, where you will be responsible for managing a team and ensuring smooth operations.
Key Responsibilities- Direct and manage daily store operations
- Assess and enhance operational efficiency
- Organize and plan daily activities
- Supervise staff and delegate tasks effectively
- Analyze market trends to gauge consumer demand and sales potential
- Implement pricing strategies and credit policies
- Develop and execute marketing initiatives
- Manage budgets while monitoring income and expenditures
- Address customer inquiries, complaints, and supply chain issues
- Recruit, train, and oversee staff and volunteers
- Administer payroll processes
- Conduct employee performance evaluations
- Supervise both office and volunteer personnel
You will be responsible for overseeing a team of 3-4 individuals.
Security and Safety- Criminal record check required
- Must have own transportation
- Valid driver's license is necessary
The role involves a combination of sitting, standing, and walking.
Personal Attributes- Adaptability
- Collaborative spirit
- Efficiency
- Positive attitude
We are committed to fostering an inclusive environment:
- Mentorship and coaching for persons with disabilities
- Diversity training for newcomers and refugees
- Awareness programs for youth and veterans
- Cultural competency training for Indigenous peoples
- Support for mature workers and visible minorities
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