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Aircraft Ground Support Specialist

3 months ago

Toronto, Ontario, Canada Porter Airlines Full time
Position Overview
ADVANTAGES OF JOINING PORTER AIRLINES
  • COMPETITIVE STARTING SALARY: $18.50/hour.
Upon successful completion of three months of employment, you will gain unlimited access to Staff Travel Benefits for yourself and your immediate family and friends. Enjoy a variety of perks and benefits, including RRSP matching and comprehensive Medical & Dental coverage that our Aircraft Ground Support Specialists appreciate.

WHY WORK WITH PORTER AIRLINES?
As an Aircraft Ground Support Specialist, your role is crucial in ensuring our passengers have a seamless travel experience. You will play a key part in the timely departure and arrival of our aircraft by directing ground operations. Your efforts will ensure that passengers' luggage is safely transported to their destinations. Although your work may not always be visible to passengers, your contributions are vital in enhancing their overall flying experience.

OPPORTUNITIES FOR GROWTH
We are committed to the professional development of our Aircraft Ground Support Specialists, offering pathways to advance into various roles and departments within our organization. We encourage participation in our networking initiatives designed to foster talent and career progression.

WHO WE SEEK
We are looking for individuals who are driven, enthusiastic, and eager to learn. Our dynamic airport environment is perfect for those who thrive on activity, enjoy challenges, and prefer hands-on work outdoors. You will be an integral part of a collaborative team, where diverse skills and roles come together to foster a positive workplace culture.

Key Responsibilities
- Ensure the safe and efficient handling of all aircraft from a ramp operations perspective.
- Maintain punctuality and deliver exceptional customer service.
- Ensure compliance with safety protocols as outlined in the Porter Ramp Manual.
- Perform ramp-related tasks including:
- Aircraft marshalling
- Baggage handling
- Handling of Comat and Catering Supplies
- Lavatory servicing
- Potable Water servicing
- Aircraft pushbacks and towing
- Actively engage in Porter's Safety Management System (SMS) by reporting hazards and incidents encountered during daily operations; adhere to and promote the Company Safety Policy.

Additional Duties
Perform other responsibilities as assigned.

Essential Competencies
- Safety Awareness: Recognizing hazardous situations and taking appropriate actions to maintain a safe environment for yourself and others.
- Collaboration: Working effectively with others to achieve organizational objectives.
- Customer Service Excellence: Delivering outstanding service to both internal and external customers (passengers).
- Proactive Approach: Addressing issues and opportunities with persistence and initiative.
- Results Orientation: Focusing efforts on achieving high-quality outcomes aligned with organizational standards.
- Effective Communication: Engaging in open, honest, and respectful dialogue with diverse audiences to promote understanding and consensus.

Qualifications
- Valid Ontario (or equivalent) driver's license (G2 or higher) with a clean driving record (3 demerit points or less).
- Successful completion of a medical evaluation, including a drug test.
- Ability to obtain and maintain necessary security clearances.
- Availability to work on a permanent basis in Canada.
- Flexibility to work rotating shifts, including days, afternoons, evenings, weekends, and holidays.
- Dependability with a clear attendance record and punctuality.
- Capability to lift, push, or pull up to 70lbs regularly.