Director, Change Management

1 month ago

Toronto, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full time

About the Role

We are seeking a highly skilled Director, Change Management to lead our change initiatives across Group Functions Technology (GFT). As a key member of our team, you will be responsible for driving business transformation and ensuring a seamless transition to new processes and systems.

Key Responsibilities

  • Develop and implement a structured change management methodology to drive business transformation.
  • Assess the change impact and create a comprehensive strategy to mitigate risks and resistance.
  • Lead cross-functional teams to identify and analyze potential risks and develop mitigation tactics.
  • Consult and mentor project teams to ensure successful implementation of change initiatives.
  • Build actionable deliverables for the five organizational change management levers: communications plan, sponsor roadmap, mentor plan, training plan, and resistance management plan.

What We're Looking For

  • Experience and knowledge of change management principles, methodologies, and tools.
  • Exceptional communication skills with the ability to articulate complex ideas to various audiences.
  • Ability to identify potential risks and develop specific plans to mitigate or address concerns.
  • Strong leadership and coaching skills to drive business transformation.
  • Ability to understand and articulate how technology enables business value.
  • Ability to establish and maintain strong relationships with stakeholders.

What We Offer

  • A competitive salary and benefits package.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.

Our Commitment to You

  • Values-first culture: We lead with our Values every day and bring them to life together.
  • Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation: We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact.

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