Optical Care Specialist
2 weeks ago
About Us
LensCrafters is a leading provider of eye care services, dedicated to delivering exceptional quality and personalized attention to our customers. As a Licensed Optician with EssilorLuxottica, you will play a key role in helping us achieve our vision of being the premier destination for all vision needs within the community.
Job Summary
We are seeking a highly skilled and motivated Licensed Optician to join our team in Langley, BC. As a Licensed Optician, you will be responsible for delivering legendary customer service and perfectly crafted high-quality eyewear that exceeds our customers' expectations. You will work closely with our team to create exceptional value in the lives of our customers and help establish LensCrafters as the go-to destination for all vision needs.
Key Responsibilities
- Welcome all customers and set expectations with customers
- Custom fit glasses and precisely place prescription in lenses
- Act as a leader in optical acumen and take pride in store appearance
- Assist team with complex product needs and prescriptions
- Accurately and thoroughly use technology despite time pressure and customer volume
- Proactively explore root causes of issues and ensure customers are satisfied and expectations are exceeded
- Ability to multi-task, prioritize, and manage time with competing priorities
- Strive to achieve exceptional results on Brand KPIs and competencies
Requirements
- High School graduate or equivalent
- State Licensure
- Optical dispensing experience
- Strong customer service skills: communicator, listener, and team builder
- Knowledge of current store merchandise
- Strong basic math skills
- Awareness of current fashion trends
- Selling skills – ability to use and carry an iPad/tablet
- Familiarity with POS, computers, and calculators
What We Offer
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Equal Opportunity Employer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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