Tenant Navigator

3 days ago

Simcoe County, Canada Ontario Municipal Social Services Association Full time
Tenant Navigator Job Summary

The Ontario Municipal Social Services Association is seeking a skilled Tenant Navigator to provide support to vulnerable tenants in our portfolio. As a key member of our team, you will make referrals to community agencies and provide resources to other team members to address challenging situations.

Key Responsibilities:
  • Provide support to tenants with multiple challenges that can create obstacles to maintaining successful tenancies.
  • Make and follow up referrals to community agencies to improve the quality of life at our properties.
  • Be a resource to other team members for suggestions to address challenging situations.
  • Build social work strategy capacity within the team.

Requirements:
  • A Social Services Worker Diploma or Social Work degree from an accredited college or university.
  • Eligible to obtain a membership in good standing with the Ontario College of Social Service Workers and Social Workers (OCSSWSW) within 90 days.
  • A strong knowledge of property management in a Social Housing environment.
  • A demonstrated understanding of the challenges faced by people living with low-to-moderate incomes.
  • Strong interpersonal and communication skills.
  • In-depth knowledge of community and social programs such as addiction services, mental health supports, and resources for the elderly.
  • Ability to exercise a high level of independence and integrity while working in a non-standard work environment.
  • Working knowledge of relevant legislation including Residential Tenancies Act, Housing Services Act, and associated regulations and privacy legislation.
  • A valid Ontario Driver's license and ability to travel.
  • Criminal reference check with vulnerable sector clearance.
  • Bilingualism in English and French is considered an asset.
  • A minimum of two (2) years' experience in a progressively responsible, related position.
  • Crisis intervention, conflict resolution, mediation, and facilitation experience.

Salary Range:
$52, $64,173.00 per annum

Apply today at [insert link].

The Ontario Municipal Social Services Association thanks all applicants for their interest in this opportunity, but please note that only those candidates selected for an interview will be contacted. No telephone calls please.

Personal information provided is collected under the authority of the Municipal Act and will be used to determine eligibility for employment.

The Corporation of the Ontario Municipal Social Services Association is an Equal Opportunity Employer, and will provide employment accommodation upon request.

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