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Senior Primary Care Assistant

2 months ago


Winnipeg, Manitoba, Canada Winnipeg Regional Health Authority Full time
Job Summary

We are seeking a highly skilled and experienced Senior Primary Care Assistant to lead and support our Primary Care Clinics. The successful candidate will be responsible for coordinating the Primary Care Assistants, performing reception duties, managing appointments and schedules, participating in client care functions, and maintaining client charts.

Key Responsibilities
  • Coordinate the activities of Primary Care Assistants to ensure efficient and effective delivery of primary care services.
  • Perform reception duties, including answering phone calls, responding to emails, and greeting clients.
  • Manage appointments and schedules, including booking and canceling appointments, and coordinating with healthcare providers.
  • Participate in client care functions, including taking medical histories, performing vital signs, and assisting with medical procedures.
  • Maintain client charts, including updating medical records and filing documents.
  • Perform payroll duties, including time-keeping, recording hours electronically, and investigating discrepancies.
  • Prepare orders and verify the delivery of supplies and services.
  • Coding invoices and expense claims.
  • Coordinate routine facility operations, including parking, site orientations, equipment, keys/access, repairs, maintenance, etc.
  • Workload coordination within the Administrative Support Team.
Requirements
  • Three to five years of progressively responsible administrative/clinic experience.
  • Experience with email and computerized calendars.
  • Demonstrated knowledge and experience maintaining medical records and filing systems, compiling statistics and processing personal health information.
  • Working knowledge of electronic medical records preferred.
  • Workload coordination and/or supervisory experience would be an asset.
  • Demonstrated ability to arrange meetings; transcribe, compile and distribute minutes and agendas as well as research information.
Education and Certification
  • Complete high school education, Manitoba standards, required.
  • Successful completion of a Unit Clerk Course and/or a Medical Secretary/Assistant Course required.
  • An equivalent combination of education and experience may be considered.
  • Non-Violent Crisis Intervention training preferred.
Skills and Qualifications
  • Keyboarding skills 50 wpm required.
  • Knowledge of medical terminology required.
  • Proficiency in Microsoft Word, Excel, Outlook and PowerPoint required.
  • Knowledge of Microsoft Access preferred.
  • Excellent command of the English language (both oral and written).
  • Demonstrated problem-solving skills essential.
  • Ability to prioritize a large workload and independently complete a variety of administrative duties.
  • Demonstrated ability to independently compose basic correspondence.
  • Ability to maintain a high level of confidentiality.
  • Demonstrated ability to effectively contribute to a team environment.
  • Ability to work in a fast-paced environment and work effectively under pressure to meet deadlines.
Physical Requirements
  • Must be able to do moderate lifting and a moderate amount of walking.