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Retail Operations Supervisor

2 months ago

Canada Princess Auto Full time

About the Role

As a Night Supervisor (Team Leader Trainee) at Princess Auto, you will play a key role in creating a unique and engaging shopping experience for our customers. You will be responsible for leading a team of Team Members in your department to achieve store plans and tasks, while providing exceptional customer service and support.

Key Responsibilities

  • Lead and motivate a team of Team Members to achieve sales and customer service goals
  • Respond to customer inquiries and provide product knowledge and support
  • Support on-the-job training and development of Team Members
  • Maintain a safe and respectful work environment
  • Manage loss prevention processes and ensure inventory accuracy
  • Merchandise product and maintain a tidy warehouse

Requirements

  • Excellent leadership and communication skills
  • Ability to work well with minimal supervision
  • Demonstrated leadership skills and previous experience in retail or a service industry
  • Strong customer service skills and a passion for delivering exceptional customer experiences
  • Ability to work a varied schedule, including evenings and weekends

What We Offer

  • Competitive compensation and benefits package
  • Opportunities for advancement and professional development
  • Training and support to help you succeed in your role
  • A fun and dynamic work environment