Retail Sales Team Leader

2 months ago


Mississauga, Ontario, Canada Tiro Marketing Full time
Position Overview

The Sales Operations Supervisor at Tiro Marketing plays a crucial role in overseeing the sales team and ensuring optimal performance in a dynamic retail environment.

Qualifications
  • Education: Completion of a college diploma or equivalent program lasting 1 to 2 years.
  • Experience: A minimum of 7 months to less than 1 year in a supervisory role or related experience.
Key Responsibilities
  • Delegate tasks and responsibilities to sales personnel.
  • Recruit, train, and develop staff to enhance team capabilities.
  • Design and implement engaging displays for various marketing events.
  • Authorize merchandise returns and manage inventory effectively.
  • Create and manage work schedules for the sales team.
  • Drive sales through effective merchandising strategies.
  • Compile reports detailing sales performance, inventory management, and staffing issues.
  • Address and resolve customer inquiries, complaints, and supply challenges.
  • Oversee and coordinate the activities of sales staff.
  • Conduct performance evaluations to foster team development.
  • Supervise office and volunteer personnel as needed.
Supervisory Scope

Responsible for supervising a team of 1 to 2 individuals.

Technical Skills
  • Proficient in iOS and MS Outlook.
Specialization Area

Focus on retail operations and sales management.

Work Environment
  • Fast-paced and high-pressure environment.
  • Ability to meet tight deadlines with attention to detail.
Personal Attributes
  • Detail-oriented and accurate.
  • Strong client focus and adaptability.
  • Organized and dependable team player.
  • Proactive and takes initiative.
Support for Newcomers
  • Facilitates foreign credential recognition for newcomers.
  • Provides mentorship programs pairing newcomers with experienced staff.
Employment Details
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week


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