Transportation Operations Coordinator
4 weeks ago
At First Transit Canada, our Dispatchers exemplify our unwavering dedication to safety and exceptional customer service. The Dispatcher plays a crucial role in managing the dispatch of all buses, ensuring timely execution of routes, and providing guidance to drivers and monitors.
What We Offer:
- Significant opportunities for career growth across our extensive network in North America
- A supportive and fulfilling work atmosphere
- Manages all bus routes and scheduling
- Provides coaching and support to drivers and monitors
- Handles substantial phone and radio communications
- Addresses scheduling and driver concerns, reporting to the Operations Supervisor/Contract Manager
- Acts as the primary communication link with major contracted clients
- May oversee charter bookings, billing, or driver payroll
- Develops solutions for drop-off and pick-up challenges
- Performs back-up driver duties or other clerical tasks as necessary
- Completes assignments for special projects
- Aids in supervising daily operations
- 3-5 years of relevant experience
- Class B License is mandatory
- High school diploma or equivalent is required
- Basic understanding of radio dispatch systems
- Strong communication and customer service abilities
- Capacity to perform under tight deadlines
- Previous experience in terminal operations, dispatch, or as a driver
- Proficient in computer usage
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