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Sales Associate

2 months ago

Brandon, Manitoba, Canada EMCO Corporation Full time
Job Title: Counter Sales Associate

We are seeking a highly motivated and customer-focused Counter Sales Associate to join our team at EMCO Corporation. As a Counter Sales Associate, you will play a vital role in providing exceptional customer service and sales support to our walk-in customers.

Key Responsibilities:
  • Provide sales support to customers, including answering questions, picking, and entering orders.
  • Maintain a clean and organized sales counter area, including merchandising displays.
  • Assist customers with product research and recommendations.
  • Drive sales growth through ownership of counter merchandising and product promotion.
  • Enter, pick, and pack sales orders generated at the counter.
  • Process returns and warranty claims in compliance with procedures.
  • Navigate and resolve customer concerns and complaints.
Requirements:
  • Grade 12 diploma or equivalent; college and/or university degree an asset.
  • A minimum of 2 years of experience in customer service or counter sales.
  • Outstanding customer service and verbal communication skills.
  • Excellent relationship building skills with customers, vendors, and teammates.
  • Ability to learn and operate software systems used to process orders.
  • Experience working in a fast-paced environment.
  • Intermediate math skills with a strong attention to detail.
Preferred Skills:
  • Previous experience with or knowledge of plumbing and building products sold at the Profit Centre.
  • Ability to use the Internet as a resource to problem solve and find alternative solutions for customers.
  • Experience using Word, Excel, and Outlook.

EMCO Corporation is a leading wholesale distributor of plumbing, HVAC, waterworks, and industrial products. We offer a dynamic work environment, competitive salary, benefits, and profit sharing. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.