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Healthcare Utilization Specialist

2 months ago


Winnipeg, Manitoba, Canada Winnipeg Regional Health Authority Full time
Job Summary

We are seeking a highly skilled Healthcare Utilization Specialist to join our team at the Winnipeg Regional Health Authority. As a key member of our operations team, you will play a critical role in coordinating patient flow and related resource utilization within our Service Delivery Organization.

Key Responsibilities
  • Assist in the development, planning, and implementation of regional and provincial initiatives to improve patient flow.
  • Develop expertise in patient flow software and bed management applications.
  • Maintain a regional approach to education and training in the use of patient flow software and bed management applications.
  • Maintain a regional quality monitoring program related to the use of patient flow software and bed management applications.
  • Participate in the planning, implementation, delivery, and evaluation of projects and initiatives to achieve operational patient flow performance targets.
  • Maintain access to beds within sites as per regional developed processes.
Requirements
  • Minimum 5-10 years of recent experience working in an acute medical, surgical, or critical care/emergency environment.
  • Experience in an operational role, particularly with a focus on transition planning and practices.
  • Experience in using computerized applications, including Microsoft products and patient flow software.
Education and Certification
  • Baccalaureate degree required in a relevant healthcare discipline.
  • Master's degree preferred.
  • Education in Lean Six Sigma or equivalent preferred.
  • Current registration with a professional association/licensing body required.
Skills and Qualifications
  • Excellent communication and interpersonal skills.
  • Able to function independently, as well as in a team environment.
  • Demonstrated ability to work within a project team environment.
  • Proficiency in concepts related to collaborative practice and inter-professional education and practice.
  • Demonstrated ability to analyze and problem-solve.
  • Ability to work effectively and efficiently with computerized clinical applications.
Physical Requirements
  • Ability to work in all Winnipeg Health Region locations and to arrange own transportation.