Branch Operations Coordinator

4 weeks ago

Vaughan, Ontario, Canada Right At Home Realty Inc Full time
About Us

At Right at Home Realty Inc., we're more than just a real estate brokerage - we're a champion of agent success. With a strong focus on providing the support and services our agents need to grow their business, we're dedicated to helping them succeed in this industry.

Job Description

The Branch Administrator will play a crucial role in executing day-to-day operational administrative and agent retention deliverables that drive the efficiency and effectiveness of our Branch's corporate objectives. This position is responsible for implementing customer service, training plans, and initiatives to our agents, as well as assisting in the recruitment efforts of our management team.

Responsibilities
  • Respond to general phone inquiries and distribute incoming paperwork
  • Collect deposit cheques from agents/buyers and prepare receipts, prepare bank deposits, enter deposit information into Lone Wolf and physically making deposits at the bank
  • Set up and follow up with exclusive listings
  • Assist agents to set up their profile in ShowingTime, Lone Wolf, deal processing paperwork, navigating various operating systems, and RECO registrations renewals.
  • Process and distribute promotional items for agents; prepare welcome and recruiting packages for new agents, assist in orientation meetings
  • Manage and follow up with agents on RECO registration renewals and reinstatements
  • Submit order form charges to accounting
  • Manage the office's supply of lockboxes
  • Prepare and schedule a monthly activity calendar
  • General upkeep at the office, agent workstations and hospitality area, order office supplies, manage photocopier codes
  • Follow up with commission cheques with other brokerages and lawyers' offices and make notes on Lone Wolf about any updates and updating deal secretaries
  • Ensure board, OREA, RECO dues are paid
  • Ensure board violation notices are rectified
  • Manage agents' replacements when going on holidays
  • Other duties as assigned by the branch manager.
  • Handle the health and safety aspects of the branch.
Qualifications
  • + years' experience in the residential real estate industry is an asset
  • Knowledge of Lone Wolf real estate software is an asset
  • Bilingual (English and French) an asset
  • Proficient in Microsoft Office (Outlook, Excel, PowerPoint)
  • Creative problem-solving skills with a high level of attention to detail and finely tuned organizational skills and ability to work in a fast-paced office
  • Must be customer service oriented with excellent English verbal and written communication skills
  • Ability to multi-task and meet deadlines
Why Work For Us?
  • Friendly, team culture
  • Competitive salary
  • Yearly bonus based on company and individual targets
  • Comprehensive Group Benefits Plan
  • Employee Assistance Program (EAP)
  • Birthday's Off
  • Paid Time Off

Right at Home Realty Inc. is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

Qualified applicants must hold appropriate citizenship or documents permitting them to reside and work in Canada.

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