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Senior Contract Operations Manager

2 months ago

Vancouver, British Columbia, Canada Hootsuite Full time
Why Hootsuite

Transforming Social Media for Business Success

Hootsuite is a leading social media management platform that empowers businesses to connect with their audience, drive engagement, and measure results. As a Contract Operations Manager, you will play a critical role in ensuring the smooth operation of our platform and delivering exceptional customer experiences.

Key Responsibilities
  • Manage and optimize contract operations to drive business growth and efficiency
  • Develop and implement process improvements to enhance customer satisfaction and loyalty
  • Collaborate with cross-functional teams to resolve complex issues and achieve business objectives
  • Provide exceptional customer support and service to ensure customer delight
What We Offer

A Dynamic and Supportive Work Environment

At Hootsuite, we offer a dynamic and supportive work environment that fosters growth, innovation, and collaboration. Our team is passionate about social media and committed to delivering exceptional results. As a Contract Operations Manager, you will have the opportunity to work with a talented team of professionals who share your passion for social media and customer success.

Locations

Multiple Locations Available

Hootsuite has multiple locations available for this role, including Atlanta, Chicago, Los Angeles, New York, Seattle, Texas, Toronto, Vancouver, and Waterloo. We offer a flexible work arrangement that allows you to work from anywhere, while still being part of a dynamic and collaborative team.