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Software Implementation Specialist

2 months ago

Fredericton, New Brunswick, Canada N. Harris Computer Corporation - USA Full time

About N. Harris Computer Corporation - USA

N. Harris Computer Corporation - USA is a leading provider of mission-critical software solutions for the public sector in North America. As a trusted partner, we specialize in software solutions for utility, local government, education, public safety, and healthcare sectors.

Job Title: Software Implementation Specialist

We are seeking a highly skilled Software Implementation Specialist to join our dynamic team at N. Harris Computer Corporation - USA. As a key member of our team, you will be responsible for implementing and configuring our software solutions for customers, providing technical support and training, and ensuring seamless integration with existing systems.

Key Responsibilities:

  • Implement and configure software solutions for customers, ensuring timely and accurate delivery.
  • Provide technical support and training to customers, addressing any issues or concerns they may have.
  • Collaborate with internal teams to ensure seamless integration with existing systems and processes.
  • Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
  • Stay up-to-date with industry trends and emerging technologies, applying this knowledge to improve our software solutions and services.

Requirements:

  • Minimum five years of experience as a software implementation specialist or technical solutions expert.
  • Prior experience with software implementation, configuration, and technical support.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams.
  • Proficiency in Microsoft Office and Windows systems, with experience in database management and SQL Server.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Flexible remote work options.