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Auto Dealership Manager
2 months ago
We are seeking a highly skilled and experienced Auto Dealership Manager to join our team at YONGE AUTOMOTIVE INC. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our dealership, ensuring that we provide exceptional customer service and achieve our sales and revenue targets.
Key Responsibilities- Leadership and Management
- Manage and motivate a team of sales and service staff to achieve sales and revenue targets
- Develop and implement strategies to improve customer satisfaction and loyalty
- Monitor and control dealership expenses to ensure profitability
- Market Research and Analysis
- Conduct market research to identify trends and opportunities in the automotive industry
- Analyze sales data and market research to inform business decisions
- Merchandise and Services
- Determine the types of vehicles and services to be sold and offered
- Locate and select merchandise for resale
- Financial Management
- Plan and manage budgets to ensure profitability
- Monitor and control revenues and expenses
- Human Resources
- Recruit, hire, and train sales and service staff
- Conduct performance reviews and provide feedback to staff
- Customer Service
- Ensure that customers receive exceptional service and support
- Resolve customer complaints and issues in a timely and professional manner
- Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience
- 1 year to less than 2 years of experience in a similar role
- Skills and Abilities
- Excellent leadership and management skills
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced environment and make decisions quickly
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Work Environment
- Fast-paced environment with a focus on customer service and sales
- Physical Demands
- Combination of sitting, standing, and walking
- Standing for extended periods
- Compensation and Benefits
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Work-Life Balance
- Flexible scheduling to ensure work-life balance