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Retail Store Manager

2 months ago


Rossland, British Columbia, Canada Rossland Grocery Full time
Job Title: Retail Store Supervisor

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Rossland Grocery. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of retail staff, including sales associates, cashiers, and stockroom personnel.
  • Assign Sales Workers to Duties: Assign sales workers to duties, including customer service, sales, and stockroom tasks.
  • Authorize Return of Merchandise: Authorize the return of merchandise and resolve customer complaints in a fair and professional manner.
  • Sell Merchandise: Sell merchandise to customers, including answering questions and providing product information.
  • Prepare Reports: Prepare reports on sales volumes, merchandising, and personnel matters to support business decisions.
  • Resolve Issues: Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Organize and Maintain Inventory: Organize and maintain inventory levels, including receiving and stocking merchandise.
Requirements:
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year, or equivalent experience.
  • Experience: Experience an asset, with a minimum of 1 year of retail experience.
  • Language: Fluency in English is required.
  • Work Setting: Rural area, retail business.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced retail professional, we encourage you to apply for this exciting opportunity.