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Parts Sales Associate
2 months ago
About the Role:
We are seeking a highly motivated and customer-focused Parts Sales Associate to join our team at City Buick Chevrolet Cadillac GMC. As a key member of our parts department, you will play a vital role in providing exceptional customer service and ensuring the timely delivery of parts to our customers.
Key Responsibilities:
- Develop and maintain in-depth knowledge of our product line, including parts and accessories.
- Respond to customer inquiries and provide accurate information on product availability, pricing, and features.
- Sell parts through various channels, including in-store, over the phone, and through telemarketing efforts.
- Assist customers with selecting the right parts and accessories for their vehicles.
- Process customer orders and ensure timely delivery of parts.
- Review and resolve customer complaints in a professional and courteous manner.
- Collaborate with colleagues to achieve sales targets and improve customer satisfaction.
What We Look For:
- Previous experience in a parts sales or customer service role is an asset, but not required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Strong product knowledge and ability to learn new products quickly.
- Ability to work effectively in a team environment and provide exceptional customer service.
About Us:
At City Buick Chevrolet Cadillac GMC, we are committed to providing our customers with an exceptional buying experience. We believe in investing in our employees and providing them with the tools and training they need to succeed. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.