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Senior Manager, Community Engagement
3 months ago
Store Overview:
ON-Rideau Centre (0518)
Employment Type:
Full Time
The Store Senior Manager oversees client relations, team development, sales performance, operational efficiency, merchandising, and human resources within the store.
They ensure compliance with the SEPHORA ethos and standards, aiming for optimal profitability and alignment with SEPHORA's strategic goals and policies.Store Financial Management
- Collaborate with the District Manager to project sales and labor costs to enhance store performance.
- Evaluate and assess the effectiveness of business initiatives.
- Meet the store's sales objectives and profit margins while controlling expenses.
- Ensure appropriate staffing levels to provide an outstanding client experience while adhering to financial targets.
- Conduct regular inventory assessments and maintain accurate inventory documentation.
- Report inventory challenges to the District Manager and relevant stakeholders.
- Prior experience in recruitment, staffing, and onboarding across all store roles, including management.
- Strong time management, problem-solving, and communication abilities are crucial.
- Capability to analyze sales patterns and respond effectively.
- Proficiency in Windows, Word, and Excel.
- A High School diploma or equivalent is required, while a College degree is preferred.
- Availability for evenings, weekends, and holidays is essential.
Owned by LVMH Moet Hennessy Louis Vuitton, the leading luxury goods conglomerate, Sephora is recognized as a pioneer in beauty, offering an unmatched selection of premium products, impartial service from experts, an interactive shopping experience, and continuous innovation.
Sephora operates approximately 1,900 locations across 29 countries globally, with a growing presence of over 360 stores in North America.
SEPHORA has been transforming the landscape of prestige cosmetics since its inception in 1970s Paris.
Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) and has since expanded its footprint, becoming home to 200 world-class brands, including its own private label, SEPHORA COLLECTION.
Sephora serves as a hub for beauty education, providing consultations at the Beauty Studio, a variety of complimentary classes, personalized service from Beauty Advisors, and exclusive retail technologies such as SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ.
Sephora is a global leader in beauty, with an award-winning website and a robust presence on social media, establishing itself as the premier digital destination for beauty enthusiasts.