Bodily Injury Claims Adjuster
1 month ago
Job Summary
The Claims Adjuster, Bodily Injury is a key role within CAA Club Group, responsible for overseeing and handling automobile, long haul trucking, motorcycle, and recreational vehicle bodily injury claims. This position requires a dynamic personality and the ability to excel in a high-performance environment.
Key Responsibilities
- Provide oversight of external adjusters on outsourced claims
- Investigate, evaluate, and negotiate personal and commercial lines claims of moderate to high complexity
- Manage challenging coverage claims with tact and professionalism
- Timely and accurate reserving in line with Corporate protocols and guidelines
- Maintain control over expenses through proactive handling techniques
- Direct vendor partners as necessary
- Obtain approval from Manager on claims above authority
- Manage claims in litigation, participate in mediations, pre-trials, and settlement conferences
Requirements
- Post-secondary education or equivalent experience
- CIP or working towards designation
- Minimum of 5 years experience handling casualty claims required
- Strong organizational, decision-making, and problem-solving skillset
- Ability to understand insurance contracts in various jurisdictions
- Knowledge of principles and practices of claims settlement, policy wording, fraud investigations, and coverage issues
- Ability to cross-reference information with attention to detail
- Strong general computer knowledge required
- Excellent communication skills, both written and verbal
What's In It For You
- Competitive total compensation and benefits package
- Annual shared success program based on performance
- Annual merit increases based on performance
- Registered Retirement Savings Plan with a matching contribution component
- Complimentary CAA Membership
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