Restaurant Operations Manager
2 months ago
At Wendy's, we're seeking a skilled Shift Supervisor to lead our restaurant team and deliver exceptional customer experiences.
This is a critical role in our restaurant's success, working closely with management to provide direction and training to ensure seamless daily operations.
Key Responsibilities:- Oversee and manage daily restaurant operations, providing excellent customer service and leading a team-oriented atmosphere.
- Be available to work all shifts, including Opens, Midday, and Closing Shifts.
- Train and reinforce food safety procedures to crew members.
- Act as Cash Manager as needed, including setting up cash registers and verifying cash.
- Perform walk-throughs to ensure the restaurant is ready to open/close and/or rush-ready.
- Work with management to train, develop, and communicate with crew members and teams to maximize retention.
- Supervise and coordinate the execution of operations tasks, ensuring compliance with company policies and procedures.
- Work with management to ensure quality, production, and service standards are met, creating a safe and efficient environment for customers and employees.
- Assist management in maintaining proper coverage via crew member schedules to ensure customer service standards are met.
- Partner with management to identify opportunities for optimizing efficiencies and maximizing profitability.
- Follow up and ensure resolution of guest-related issues.
As a multi-unit Wendy's franchisee, Quicker Foods Inc. offers:
- Competitive wages
- On-the-job training
- Incentive programs
- Community involvement opportunities
- Discounted food and drink while working
- Health and dental benefits for qualifying employees
- Advancement opportunities at the restaurant, operations, and head office level
- Training and development in food safety and health and safety
We're a growing company with 55 locations and counting, offering opportunities for career growth and development.
Our founder, Dave Thomas, revolutionized the quick-service industry by serving fresh, made-to-order hamburgers. His commitment to customer satisfaction drives everything we do today.
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