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Food Service Supervisor

2 months ago

Brandon, Manitoba, Canada KLC Hospitality Ltd. Full time
Job Summary

KLC Hospitality Ltd. is seeking a highly skilled Food Service Supervisor to lead our team of food service professionals. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that all food and service meet the highest quality standards.

Key Responsibilities
  • Operations Management
    • Develop and implement efficient systems and procedures to manage food preparation, service, and inventory.
    • Ensure that all food safety and sanitation standards are met.
  • Team Leadership
    • Supervise and train a team of food service staff to ensure they have the skills and knowledge to perform their duties effectively.
    • Provide coaching and feedback to staff to improve performance and address any issues.
  • Customer Service
    • Ensure that all customers receive excellent service and that their needs are met.
    • Address any customer complaints or concerns in a professional and timely manner.
  • Administrative Tasks
    • Prepare and submit reports on food service operations, including inventory, sales, and customer feedback.
    • Manage budgets and financial reports for the food service department.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Knowledge of food safety and sanitation standards.
Work Conditions and Physical Capabilities
  • Combination of sitting, standing, and walking.
  • Physically demanding.
  • Attention to detail.
Personal Suitability
  • Client focus.
  • Efficient interpersonal skills.
  • Flexibility.
Support for Indigenous People
  • Participates in a government or community program or initiative that supports Indigenous people.
  • Offers mentorship, coaching, and/or networking opportunities for Indigenous workers.
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses, and organizations.
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers.