Food Service Supervisor

4 weeks ago


Fort Erie, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and organized Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service staff to ensure exceptional customer service and high-quality food products.

Key Responsibilities
  • Leadership and Team Management: Lead a team of 1 to 2 people to achieve sales and customer satisfaction goals.
  • Food Quality and Safety: Ensure that food and service meet quality control standards, and maintain records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Inventory Management: Requisition food and kitchen supplies, and estimate ingredient and supplies required for meal preparation.
  • Reporting and Administration: Prepare and submit reports, and maintain accurate records of sales, inventory, and customer feedback.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: Will train, or equivalent experience in a food service environment.
Work Environment

This is a permanent position with 30 hours per week. The work language is English, and the work setting is a restaurant environment.



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