Asst Mgr

We're a pioneering cruelty-free beauty brand that's been empowering people and enriching our planet for over 40 years. Our activist roots run deep, and we're committed to generating positive economic, social, and environmental impact. We're looking for a like-minded individual to join our team as an inspirational leader and activist.

We're seeking a highly motivated and customer-focused individual to partner with the Shop Manager to drive store and team performance. As a key member of our team, you'll be responsible for leading and working with a successful team to deliver retail excellence, strong sales results, and an engaging customer experience.

• Lead and work as part of a successful team to meet customer needs
• Help shape a customer-focused store experience by supporting the Shop Manager in leading the team to drive customer engagement through our products, campaigns, and activism
• Problem-solve effectively and proactively using available resources
• Communicate effectively and act as a flexible and responsible role model to the team
• Ensure customer loyalty and development to further build The Body Shop brand
• Work with the Shop Manager to meet sales and performance targets
• Manage stock, monitor, and manage change
• Use data to make sound commercial and business decisions to drive sales and team performance
• Identify and attract high-potential candidates and develop current team members to succeed in their goals
• Stay up-to-date with the beauty market, competitors, and products

• Experience in a customer-facing role, people leadership, and team development
• Ability to meet sales and performance targets with outstanding planning and organizing skills
• Ability to work collaboratively within a feedback culture
• Outstanding problem-solving and communication skills
• Experience using data to make sound business decisions preferred
• Comfortable with Microsoft Office Suite
• Flexibility to work across Sunday to Saturday

• Benefits start within your first month
• Comprehensive onboarding in your new position
• Training hours for you and your team as needed
• A 50% discount on regular products and 30% on gifts
• Freebies when we launch new products
• Paid volunteer days
• Ability to make connections with community partners
• (UN) Uniform - wear what makes you feel good
• Ability to offer a real living wage to your customer consultants
• Opportunities to grow within the brand
• Encouragement and support to be exactly who you are

Collaborative skills, commerciality, leadership, personal conduct, and purpose are essential for success in this role.