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Technical Program Manager Lead

2 months ago

Québec, Quebec, Canada Comcast Corporation Full time
Job Summary

As a Technical Program Manager at Comcast Corporation, you will play a pivotal role in overseeing and coordinating complex technical projects from inception to completion within the Access Delivery and Integration, Network Syndication team.

Key Responsibilities
  • Technical Project Coordination

Work with cross-functional workstream leads to gather detailed technical requirements and design specifications, ensuring alignment with overall Access network syndication strategy.

Technical Guidance and Support

Provide technical guidance and troubleshooting support with syndication partners and Comcast, specifically related to DAA, DOCSIS, and Access Networks.

Project Deployment and Integration

Plan and lead the deployment and integration of components, coordinating deployment activities with operations and engineering teams.

Network Performance Monitoring

Monitor network performance and facilitate improvements between syndication partners and Comcast using iterative and agile methodologies.

Documentation and Knowledge Transfer

Capture and maintain documentation of architecture sessions, integration approaches, technical KPI's, and best practices.

Technical Support and Training

Conduct knowledge transfer sessions for partner operational teams and provide ongoing technical support to ensure efficient use of technology and systems prior to market launch.

Requirements
  • Education

Bachelor's Degree in a related field; advanced degree preferred.

Experience

7+ years of relevant experience in technical program management, particularly in a technical environment, and managing large, complex programs for cable operators.

Technical Skills

Proven experience in technical planning and design, including gathering detailed technical specifications from multiple stakeholders and facilitating alignment or decisions.

Leadership and Communication

Demonstrated leadership skills with a focus on technical team coordination and stakeholder management.

Problem-Solving and Troubleshooting

Excellent problem-solving abilities and proficiency in technical troubleshooting.

Agile Methodologies

Experience in managing technical requirements, deployment planning, and defect resolution.

Network Performance Monitoring

Proficiency in monitoring network performance and implementing strategic improvements.

Agile and Lean Methodologies

Experience with Agile and/or Lean methodologies for managing iterative delivery practices.

Comcast Corporation Culture

At Comcast Corporation, we value our employees and strive to create a culture that is inclusive, diverse, and supportive. We believe in the importance of teamwork, innovation, and continuous learning.

Benefits

We offer a comprehensive benefits package to our employees, including medical and dental insurance, 401(k) savings plan, generous paid time off, and life milestones support. We also offer discounted digital TV and internet services, as well as discounted tickets to Universal Resorts and theme parks.