Technical Program Manager

3 weeks ago

Québec, Quebec, Canada Comcast Corporation Full time
Job Summary

As a Technical Program Manager at Comcast, you will play a pivotal role in overseeing and coordinating complex technical projects from inception to completion within the Access Delivery and Integration, Network Syndication team. Your primary focus will be on ensuring that technical requirements are met, and services are implemented with quality for syndication partners. You will work closely with cross-functional teams to plan, design, and execute technical projects, manage trials, and issue resolution. Your expertise will be crucial in monitoring network performance and maintaining detailed technical documentation.

Core Responsibilities
  • Collaborate with cross-functional workstream leads to gather detailed technical requirements and design specifications, ensuring alignment with overall Access network syndication strategy.
  • Provide technical guidance and troubleshooting support with syndication partners and Comcast, specifically related to DAA, DOCSIS, and Access Networks.
  • Plan and lead the deployment and integration of components, coordinating deployment activities with operations and engineering teams.
  • Monitor network performance and facilitate improvements between syndication partners and Comcast using iterative and agile methodologies.
  • Capture and maintain documentation of architecture sessions, integration approaches, technical KPI's, and best practices.
  • Conduct knowledge transfer sessions for partner operational teams and provide ongoing technical support to ensure efficient use of technology and systems prior to market launch.
Qualifications
  • Bachelor's Degree in a related field; advanced degree preferred.
  • 7+ years of relevant experience in technical program management, particularly in a technical environment, and managing large, complex programs for cable operators.
  • Proven experience in technical planning and design, including gathering detailed technical specifications from multiple stakeholders and facilitating alignment or decisions.
  • Strong understanding of program and project management methodologies and tools (JIRA).
  • Demonstrated leadership skills with a focus on technical team coordination and stakeholder management.
  • Excellent problem-solving abilities and proficiency in technical troubleshooting.
  • Experience in managing technical requirements, deployment planning, and defect resolution.
  • Proficiency in monitoring network performance and implementing strategic improvements.
  • Experience with Agile and/or Lean methodologies for managing iterative delivery practices.
  • Previous experience in a technical role, such as software, network, or systems engineering in the areas of DAA, Access cables networks, or DOCSIS technologies is nice to have.
What You Can Expect
  • An encouraging and casual work environment with chances to showcase your skills.
  • A culture of innovation and continuous learning.
  • Training, support, and mentoring to expand and evolve your expertise.
  • For more insight into our culture, check out: https://jobs.comcast.com/meet-comcast/our-culture
About Our Perks & Benefits
  • Medical & Dental
  • 401(k) Savings Plan
  • Generous paid time off
  • Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
  • Courtesy Services - We offer all of our full-time employees in serviceable areas discounted digital TV and internet.
  • Discounted tickets for Universal Resorts, and free tickets to our Universal theme parks

Learn more at https://jobs.comcast.com/life-at-comcast/benefits

Comcast is an EO/EV/Disability/LGBT employer.

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

7-10 Years

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