Hotel Operations Manager

2 months ago


Sioux Lookout, Canada Forest Inn & Conference Centre Inc. Full time
Hotel Managing Supervisor Job Description

We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at Forest Inn & Conference Centre Inc.

Key Responsibilities:
  • Establish Work Schedules and Procedures: Develop and implement efficient work schedules and procedures to ensure seamless hotel operations.
  • Perform Supervisory Duties: Supervise and coordinate the work of hotel staff, ensuring that tasks are completed to a high standard.
  • Resolve Work Problems: Identify and resolve work-related problems, providing technical advice and recommending measures to improve productivity and product quality.
  • Assist Clients/Guests: Provide exceptional customer service, assisting clients/guests with special needs and ensuring their satisfaction.
  • Co-ordinate Work: Co-ordinate and assign work to staff, reviewing their performance and providing feedback.
  • Hire and Train Staff: Recruit, train, and develop staff in job duties, safety procedures, and company policies.
  • Maintain Operations: Ensure the smooth operation of computer systems, equipment, and machinery, arranging repair work as needed.
  • Requisition Materials: Procure materials and supplies necessary for hotel operations.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Setting: Hotel, motel, resort.
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, attention to detail.
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral and written communication, interpersonal awareness, organized.
  • Experience: 7 months to less than 1 year, permanent position, 35 to 40 hours per week, English language.


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