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Senior Manager, Technology Governance, Risk and Compliance Expert

2 months ago


Old Toronto, Ontario, Canada HOOPP Full time
Senior Manager, Technology Governance, Risk and Compliance

About the Role:

The Senior Manager for Technology Governance, Risk and Compliance Lead plays a critical role in the IT Governance, Risk and Compliance (GRC) team of HOOPP's Project Management Office and Governance (PMO & Governance). This team is part of the Information Technology Division of HOOPP.

This position is responsible for leading the establishment and maturity of the IT Risk Management landscape for the organization by delivering, optimizing, and maintaining HOOPP's IT Risk Program in partnership with IT delivery teams. The role provides strategic and technical support to IT delivery teams for effective management of technology risk to maximize value for HOOPP.

Key Responsibilities:

  • Develop and maintain the IT Risk program across HOOPP.
  • Develop, review, and revise technology-related policies, standards, and guidelines in accordance with best practices.
  • Lead IT delivery teams operationally and provide guidance and mentorship on technology, risk, and information protection practices.
  • Oversee the identification and documentation of key processes and controls, including application controls, ITGCs, etc.
  • Develop and maintain relationships with key stakeholders across the organization and maintain an in-depth understanding of key business and IT processes.
  • Ensure IT risk initiatives are effectively implemented by collaborating with stakeholders and leaders within IT and business teams.
  • Lead the team in measuring and effectively reporting on IT's Risk profile to various stakeholders.
  • Assist IT in managing and evaluating upcoming projects requested by business partners.
  • Lead the development of Key Risk Indicators (KRIs) and other operational risk metrics for the IT division.
  • Organize and effectively facilitate workshops and education sessions with IT delivery teams.
  • Identify current and emerging risks and develop risk management strategies to mitigate these risks.
  • Provide oversight on the management of remediation plans that result due to deficiencies.
  • Perform quality reviews on the work performed by the IT GRC Analysts/testers.
  • Assist in the development and update of the IT Risk Management framework.
  • Identify and execute automation of risk and governance activities within HOOPP.
  • Handle ad-hoc requests or inquiries related to Risk and Control initiatives.

Requirements:

  • Bachelor's degree in Business, Accounting, Computer Science, Information Systems, or Engineering.
  • 10+ years of experience in IT Governance, IT Risk & Compliance, IT Audit, or related fields.
  • Expert knowledge of technology and risk management frameworks.
  • A minimum of 3 years of management experience.
  • Experience in developing and/or reviewing IT governance documents.
  • Professional designations such as CISA, CRISC, CISM, or CISSP are preferred.
  • Strong knowledge of Capital and Private Markets, Investments, and related risk management functions.
  • Excellent verbal and written communication skills.
  • Experience in the Financial Services or pension industries is an asset.
  • Knowledge of public cloud infrastructure and databases is preferred.
  • Experience working in an agile environment.
  • Experience with Service Now GRC platform is preferred.
  • Proven ability to educate and share knowledge effectively with diverse teams.

About HOOPP:

HOOPP is a multi-employer defined benefit pension plan for Ontario's hospital and community-based healthcare sector. We serve more than 460,000 members who provide valued healthcare services at more than 670 employers across the province. At HOOPP, we exist to provide a stable and reliable pension for our members that starts in retirement and is paid for life.

Our core values - professional, accountable, collaborative, compassionate, and trustworthy - guide our every interaction with our members, employers, and employees. We've become one of Canada's leading pension plans by consistently challenging ourselves and embracing innovation.

Our high-performance culture is founded on collaboration, respect, and belonging. HOOPP is an equal opportunity employer, and we're proud of our diversity. We select applicants for employment solely on the basis of their qualifications. Should you require accommodation because of a disability during the recruitment and selection process, please contact our Human Resources team.