Senior Manager, Technology Governance, Risk and Compliance

2 weeks ago


Toronto, Ontario, Canada Healthcare of Ontario Pension Plan Full time
Job Summary:

The Senior Manager for Technology Governance, Risk and Compliance Lead plays a critical role within the IT Governance, Risk and Compliance (GRC) team of HOOPP's Project Management Office and Governance (PMO & Governance). PMO & Governance is one of six groups within the Information Technology Division of HOOPP.

This role is part of a team of IT GRC professionals who report to the Director, Technology Governance, Risk & Compliance. As part of the first line of defense, this role will lead the establishment and maturity of the IT Risk Management landscape for the organization by delivering, optimizing, and maintaining HOOPP's IT Risk Program in partnership with IT delivery teams.

The key activities for the Senior Manager, Technology Governance Risk and Compliance include leading the execution of the IT Risk program, assisting in the development of the IT Risk program, developing/updating IT policies and standards, developing risk assessments templates, maintaining and communicating the IT Risk profile, monitoring and coordination of risk-related activities, providing strategic guidance to IT delivery teams on IT governance and risk-related matters, leading remediation efforts of gaps and findings, and promoting risk awareness within IT teams.

Key Responsibilities:

  • Lead the implementation and maintenance of the IT Risk program across HOOPP.
  • Develop, review, and revise technology-related policies, standards, and guidelines in accordance with best practices.
  • Lead IT delivery teams operationally and provide guidance and mentorship on technology, risk, and information protection practices and risks.
  • Oversee the identification and documentation of key processes and controls, including application controls, ITGCs, etc., and obtain a deep understanding of key risks and mitigating controls.
  • Develop and maintain relationships with key stakeholders across the Investment Management, Finance, Plan Operations, Risk, HR, and IT Divisions and maintain an in-depth understanding of key business and IT processes, including all key systems/applications, and serve as an expert on IT controls.
  • Ensure IT risk initiatives are effectively implemented by collaborating with and gaining buy-in with stakeholders and leaders within IT and business teams across HOOPP.
  • Lead the team in measuring and effectively reporting on IT's Risk profile to various stakeholders such as IT leadership to support decision-making.
  • Assist IT in managing and evaluating upcoming projects requested by the business partners through the IT intake to assess risk for existing and/or new processes and provide control assessment to design applicable controls as appropriate.
  • Lead the development of KRIs (Key Risk Indicators) and other operational risk metrics for the IT division.
  • Organize and effectively facilitate workshops and education sessions with IT delivery teams, leading IT Risk and compliance initiatives by conducting training and awareness programs to keep partner teams educated and enabled with knowledge to effectively design, monitor, and adhere to the controls.
  • Bring visibility and transparency of IT risk program work and results and communicate business value of the program to the rest of the organization.
  • Identify current and emerging risks and develop risk management strategies to mitigate these risks.
  • Foster an enhanced compliance and risk culture by acting as an ambassador or champion for IT Groups in all GRC-related activities.
  • Provide oversight on the management of remediation plans that result due to design and/or operating effectiveness deficiencies.
  • Perform quality reviews on the work performed by the IT GRC Analysts/testers and provide the necessary guidance on testing methodology and approaches as required.
  • Proactively foresee internal and external business challenges related to technology and IT, make recommendations, and advise on the course of action to address risks.
  • Assist in the development and update of the IT Risk Management framework, including IT Risk universe, Risk assessment templates, and IT GRC's interaction model.
  • Foster effective collaboration with the leaders within various divisions across the 3 Lines of defense, primarily with ICFR, ORM, ERM, and Internal Audit.
  • Identify and execute automation of risk and governance activities within HOOPP.
  • Handle ad-hoc requests or inquiries related to Risk and Control initiatives and function.


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