Automotive Service Advisor

1 month ago

Vald'Or, Quebec, Canada POIRIER NISSAN VAL-D'OR Full time
Position Overview

As an Automotive Service Advisor, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and support. Your responsibilities will include addressing inquiries, managing customer concerns, and facilitating the billing process for various services.

Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 to 2 years in a similar role
Key Responsibilities
  • Respond to both written and verbal inquiries from customers
  • Handle customer complaints and resolve issues effectively
  • Provide detailed information regarding services offered
  • Coordinate billing processes for services rendered
  • Clarify service types and associated costs
  • Issue receipts and other necessary documentation
  • Process payments efficiently
  • Promote and sell merchandise
Transportation and Travel
  • Must possess a valid driver's license
Work Environment
  • Ability to maintain attention to detail
  • Comfortable working in a fast-paced setting
  • Capable of performing under pressure
Personal Attributes
  • Punctual and reliable
  • Strong client-focused approach
  • Excellent interpersonal skills
  • Proficient written communication abilities
  • Highly organized
Benefits
  • Health Benefits: Dental plan, Disability benefits, Health care plan
  • Financial Benefits: Life insurance
  • Additional Perks: Free parking, Team building opportunities, Travel insurance, Wellness program
Work Details
  • Employment Type: Permanent
  • Work Language: French
  • Hours: 40 hours per week

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