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Client Relations Specialist
3 months ago
Harry Rosen Inc. is a distinguished retailer specializing in high-quality menswear, with a presence across Canada.
With over 70 years of expertise in luxury menswear, we have earned recognition as one of Canada's Best Managed Companies.
We are seeking a Client Relations Specialist to enhance our Store operations. Your role will involve delivering outstanding service to our Clients and Associates at our Cash Desk.- Handling incoming store communications
- Overseeing the Service desk
- A minimum of 2 years' experience in a client-facing position at the service desk, with a focus on exceptional customer service is preferred.
~ A strong commitment to service excellence – a proven desire to impress our customers
~ An interest in technology and its application in enhancing retail Customer Service
~ Excellent multi-tasking abilities, with the capacity to manage, acknowledge, and assist a queue of customers efficiently
What We Offer:
~ A comprehensive and flexible benefits package
~ Pension and Group RRSP Programs that evolve with your career
~ A supportive coach dedicated to helping you achieve your personal career aspirations
~ A rich and diverse culture fostered through an internal Diversity, Equity, and Inclusion Council
