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Retail Store Supervisor

1 month ago


Langley Township, Canada Punjab Wireless Ltd. Full time
Job Summary

Punjab Wireless Ltd. is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our retail operations, you will be responsible for overseeing the sales floor, managing inventory, and ensuring exceptional customer service.

Key Responsibilities
  • Leadership and Management: Supervise and coordinate the activities of sales workers, providing guidance and support to ensure seamless store operations.
  • Inventory Management: Organize and maintain inventory levels, ensuring accurate stock counts and efficient restocking processes.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, providing solutions that meet their needs.
  • Reporting and Analysis: Prepare and submit reports on sales volumes, merchandising, and personnel matters, providing insights to inform business decisions.
  • Store Operations: Authorize returns, manage cash handling, and maintain a clean and organized store environment.
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in retail or a related field
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills