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Business Intelligence Analyst

2 months ago


Kitchener, Ontario, Canada Ontario Teachers Insurance Plan Full time
Job Description

We are seeking a highly skilled Business Intelligence Analyst to join our team at the Ontario Teachers Insurance Plan. As a key member of our organization, you will play a critical role in supporting our business solutions initiatives and driving continuous improvement and efficiencies.

Key Responsibilities
  • Collaborate with business stakeholders to identify high-value opportunities for the application of business intelligence and emerging technologies.
  • Develop and implement strategies, alternatives, and recommendations for effective delivery of business solutions that meet stakeholder needs, leveraging business intelligence and emerging technologies.
  • Provide analytical support and recommendations to cross-functional stakeholders through the design, build, and operationalization of business intelligence and emerging technologies.
  • Build strong internal customer relationships with colleagues, key stakeholders, and business leaders to proactively understand strategic objectives within all areas of the business.
  • Synthesize large amounts of data to identify key trends and present the results in a logical and concise manner effectively to stakeholders.
  • Support the analysis and ongoing continuous improvement of datasets, including connection points across all channels, such as social media platforms, website/mobile, etc.
  • Contribute to organizational effectiveness through the development, analysis, and implementation of business intelligence and emerging technologies initiatives.
  • Stay up-to-date with external benchmarks and best practices to improve our competitive advantage.
Requirements
  • A university degree, college diploma, or certification in a related field with knowledge of best practices employed by the IIBA and BABOK.
  • 3+ years of experience in business analysis or a related field.
  • Advanced knowledge of MS reporting tools or equivalent BI reporting suites.
  • Understanding of JSON, Python, API, and Webhooks is considered an asset.
  • Proven ability to coach and mentor on technical solutions.
  • Intermediate knowledge of business analysis and design techniques, including a strong understanding of the Microsoft Power Platform.
  • Microsoft certifications are considered an asset: Power Platform Fundamentals, MS Power BI.
  • Excellent oral and written communication, presentation, facilitation, and influencing skills.
  • Process-related certification/designation or commitment to complete. Lean, Six Sigma, Kaizen.
  • Demonstrated ability to translate technical solutions into non-technical details.
  • Knowledge of SQL or any database query language.
  • Excellent organization, communication, and problem-solving skills.
  • Advance PC skills, Microsoft Excel, Word, Access.
What We Offer
  • Best-in-class pension and benefits, total reward programs, and comprehensive mental wellness supports.
  • Rewarding salary and bonuses that truly value your dedication.
  • Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day.
  • Defined benefit pension plan for a financially confident retirement.
  • 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario).
  • Access to a wealth of learning resources, including LinkedIn Learning for professional development.
  • Flexible work-from-home and hybrid options.
  • Unlock your potential with opportunities for advancement.