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Healthcare Transformation Lead

2 months ago

Toronto, Ontario, Canada Ontario Health Full time

About the Role:

Ontario Health is seeking a highly skilled and experienced professional to join our team as a Strategic Consultant - Performance, Accountability and Funding Allocation. This is a permanent full-time position based in Toronto, Ontario.

Key Responsibilities:

  • Develop and implement system-level initiatives to advance integrated care and partnerships.
  • Lead partnership projects and build system capacity by envisioning, developing, and maintaining key relationships and partnerships.
  • Provide subject matter advice to OH Directors for decision-making.
  • Engage with senior leadership of Hospitals' CEOs, SVPs, CFOs, VPs, and Ministry and community partners.
  • Work in conjunction with OH Directors and VP to lead and develop strategies for the organization.
  • Act as the face of the OH Regions when dealing with Health Service Providers' (HSPs) accountability and performance management.
  • Provide technical analysis of complex healthcare system funding models or approaches.
  • Develop tools and methods to assess the local funding plans required to meet the short and long-term needs of the local community.
  • Identify and monitor high-risk issues related to funding or financial management of health service delivery organizations.
  • Review and analyze local health system funding plans in accordance with the Regional goals and objectives.
  • Participate in and contribute to the Regions and ministry dialogue on the provincial funding framework and its application to local health service delivery organizations.
  • Provide management with recommendations related to access to care (e.g., wait time, ED, LOS) allocations, provincial programs, and other Ministry/Ontario Health directed programs.
  • Participate in and contribute to inter-Ontario Health dialogue on the provincial performance management framework and its application to local health service delivery organizations, as appropriate and requested.
  • Work with and collaborate with other Leads of the Performance, Accountability and Funding Allocation team to complete system-level projects.
  • Lead, champion, and direct the development of partnership strategies for the organization.
  • Build and redesign relationships with external organizations (Ontario Health Team, HSPs, broader health system partners) to advance OH in the healthcare landscape.
  • Central point of contact and key organization networker for strategic stakeholder relations and partnership.
  • Develop, implement, and lead organizational partnership strategy that focuses on building a more integrated and interconnected health system and advancing partnerships across the continuum of care.
  • Build and maintain relationships with a range of key community providers, hospitals, and cross-sector agencies to advance a partnership strategy that is integrated, outcome-focused, and transformative.
  • Work with Senior Management and other key leaders managing the relationships of the partners.
  • Collaborate with relevant parties to enhance OH visibility and stature locally, nationally, and internationally, including identifying, taking the lead on, and implementing strategic transformation initiatives.
  • Work in an independent manner to perform activities in the area of responsibility - assess and resolve major issues and challenges and provide timely updates to management.
  • Interpret policies in complex situations to determine appropriate response.
  • Build working relationships with key players to advance corporate mission, values, and goals.
  • Maintain responsibility for making multiple high-level decisions throughout the day and is responsible for assessing and making recommendations on multiple and varied transformation-related situations both in the clinical and service areas of the hospital.
  • Recommend transformation policies and practices that will be adopted across OH.
  • Consult with the Senior Leadership Team around decisions that will have a substantial impact on system transformation.
  • Work with the Director/Vice President on appropriate direction to take to ensure the focus of partnership is directed with the goals of the organization.
  • Consult with the Director/Vice President and other relevant parties around decisions that will have a substantial impact on corporate activities and policies.
  • Consult with the Director/Vice President on appropriate direction to take to ensure that the vision for transformation and partnerships is realized.

Requirements:

  • CPA designation or working toward is an asset.
  • Masters degree in Health administration, Business Administration, Informatics business administration, or equivalent education/experience.
  • Eight years progressive Healthcare Management and financial management experience at a senior level required.
  • Minimum 5 years' experience leading/managing teams (direct or indirect), utilizing relationship building and management skills.
  • Experience building relationships and partnerships related to health system integration.
  • Exceptional relationship developer, capable of inspiring teams and working with organization partners to facilitate change while fostering a culture of creativity and innovation.
  • Strong project management experience, including demonstrated ability to efficiently plan, organize, and manage multiple complex projects simultaneously with limited supervision or direction.
  • Demonstrates broad and comprehensive knowledge of theories, concepts, practices, and policies in the area of transformation; with the ability to apply them in complex and/or unprecedented situations across multiple functional areas.
  • Outstanding integrity, initiative, creativity, and passion.
  • Strong record demonstrating a high degree of judgment, integrity, and diplomacy while protecting the confidentiality of information.
  • Ability to effectively collaborate with and carry out the vision and values of Ontario Health.
  • Proven ability to collaborate across functional lines of responsibility, lead large internal/external project teams, and build consensus where results have implications for change management.
  • Ability to work in an independent and self-directed manner while taking accountability for own actions.
  • Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned area and/or across multiple areas, in a timely and respectful manner.
  • Excellent abilities to analyze and interpret complex information to deliver a solution that meets business needs including prioritization.
  • Exceptional experience in effective strategic planning, budgeting, research, resource allocation, analytics, and policy processes.
  • Advanced skills in system transformation, Critical Thinking, analytical, and problem-solving, interpersonal, and team building.
  • Significant experience performing financial analyses and critical evaluations of complex financial programs.
  • Demonstrated experience with operational or strategic decision-making related to program funding.
  • In-depth understanding of the Ontario healthcare system, its stakeholders, programs, and issues.
  • Experience in risk management and demonstrated capacity to identify and respond quickly to emerging issues and priorities.
  • Excellent abilities to analyze and interpret complex information to deliver a solution that meets business needs including prioritization.
  • Evaluation techniques and proven ability to lead change and find creative solutions.
  • Solid project management experience and skills, including knowledge of project management methodologies, tools, and templates (PMP certification is an asset).
  • Excellent knowledge of challenges and issues, methods, and techniques for outsourced/contracted services and service providers.
  • Ability to tactfully address sensitive subject matter and awareness of situations which would require escalation and/or appropriate consultation.
  • Excellent communications, diplomacy, interpersonal, and presentation skills to work effectively with senior-level HSP executives and their management teams, and to liaise with colleagues across Ontario Health and with contacts in the Ministry.
  • Demonstrated capacity to identify and respond quickly to emerging issues and priorities.
  • Demonstrated experience with operational decision-making related to performance management.
  • Bilingual (French and English) oral and written communications skills are an asset.