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Product Owner I

2 months ago

Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time
Job Description

Role Overview:

The Data as a Service Organization aims to provide faster access to trusted data that is comprehensive, easily accessible, efficient, and cost-effective. As a Product Owner I, you will be responsible for ensuring the development teams are creating value through the delivery of the Enterprise Data Foundation, focused on high-priority projects for the Corporate and Customer 360 product families, including Marketing, North American Contact Centre, and Customer system of records.

Key Responsibilities:

  • Partner with management to support the delivery of the Enterprise Data Foundation product vision for DaaS
  • Create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end-user value
  • Align with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadence
  • Review performance analytics; recommend and champion strategies to enhance the customer or end-user product experience
  • Participate in scrum or Kanban events (e.g. stand-ups, retrospectives), express new ideas for improving product value or delivery efficiency, sharing with leadership as appropriate
  • Proactively engage established business process partners to ensure customers or end-users are prepared for application changes and establish Day 2 processes
  • Create a value-focused product backlog and continuously iterate, ensuring there are user stories scoped and prioritized
  • Provide user story design, development, and completion oversight; accepting/rejecting user stories based on the agreed-upon Definition of Done and Acceptance Criteria
  • Manage delivery initiatives and oversee development team (pod) backlogs
  • Proactively raise issues that impede the efficient delivery of customer-focused increments
  • Responsible for defect management and prioritization

Requirements:

  • Undergraduate degree and/or product certificate
  • Cloud technology an asset – Databricks, PySpark, Cloud architecture
  • 7+ years relevant experience in Data Delivery, Data Management, and Quality, Business Intelligence
  • 3+ years Product Owner or Agile-related delivery experience (e.g. Project Management, Business Architecture)
  • Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset
  • Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset

About Us:

The Toronto-Dominion Bank (Canada) is one of the world's leading global financial institutions and is the fifth-largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world.

We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities, and colleagues. We are deeply committed to being a leader in customer experience, and we believe that all colleagues, no matter where they work, are customer-facing.