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Retail Operations Supervisor

2 months ago

Port McNeill, Canada PC 13 Retail Ltd dba Port McNeill Petro Canada Full time
Job Overview

We are seeking a dedicated Retail Operations Supervisor to oversee our retail establishment. This position involves managing daily operations and ensuring a high level of customer service.

Employment Details
  • Employment Type: Permanent
  • Working Language: English
  • Work Hours: 40 hours per week
Qualifications
  • Education: Secondary (high) school graduation certificate or equivalent experience
Work Environment
  • Non-smoking environment
  • Retail service establishment
  • Rural area
  • Remote location
  • On-site customer service
Key Responsibilities
  • Supervise and mentor staff including apprentices and team members
  • Delegate tasks to sales personnel
  • Recruit, train, and develop staff
  • Manage inventory and order merchandise
  • Authorize merchandise returns
  • Create work schedules
  • Engage in sales activities
  • Compile reports on sales performance and staffing
  • Address customer inquiries and resolve complaints
  • Maintain organized inventory
  • Oversee cash management
Supervision

Responsible for supervising a team of 3-4 individuals.

Technical Skills
  • Proficient in MS Outlook
Specialization

Expertise in retail store operations.

Safety and Security
  • Must pass a criminal record check
Transportation Requirements
  • Own transportation required; public transport is not available
Work Conditions
  • Fast-paced environment
  • Ability to work under pressure
  • Meet tight deadlines
  • Capable of handling heavy loads
  • Manual dexterity and attention to detail
  • Combination of sitting, standing, and walking
  • Ability to distinguish colors
  • Stand for extended periods
  • Bend, crouch, and kneel as needed
Personal Attributes
  • Detail-oriented and accurate
  • Client-focused with strong interpersonal skills
  • Excellent verbal communication
  • Flexible and organized
  • Reliable and dependable team player
  • Proactive with good judgment
  • Able to multitask effectively
Screening Questions
  • Are you available for shift or on-call work?
  • Are you legally authorized to work in Canada?
  • Do you have prior experience in retail management?
Experience Requirements

1 to 2 years of relevant experience is preferred.

Benefits
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Life insurance
  • Additional benefits available