Senior Quality Assurance Specialist

6 days ago

Toronto, Ontario, Canada QA Consultants Inc. Full time
Job Title: Senior Quality Assurance Specialist

We are seeking a skilled Senior Quality Assurance Specialist to join our team at QA Consultants Inc. The ideal candidate will be responsible for ensuring the quality and accuracy of client onboarding processes, with a focus on testing, compliance, and regulatory adherence.

Key Responsibilities:
  • Conduct thorough testing of client onboarding processes, ensuring all systems and procedures meet quality standards.
  • Set up and test client accounts via Dataphile, BPS, or IFDS systems.
  • Process and verify KYC (Know Your Customer) changes for clients, ensuring compliance with relevant legislation.
  • Ensure adherence to PIPEDA (Personal Information Protection and Electronic Documents Act) rules during client onboarding.
  • Utilize DocuSign for electronic documentation and signature verification.
  • Identify, document, and track defects and issues, ensuring timely resolution.
  • Collaborate with cross-functional teams to define and implement QA best practices.
Technical Requirements:
  • Strong understanding of QA methodologies and tools, including defect management.
  • Familiarity with client account setup via Dataphile, BPS, or IFDS systems.
  • Experience with processing KYC changes and understanding related legislation.
  • Knowledge of PIPEDA regulations and their application in financial services.
Soft Skills:
  • Excellent communication skills, with the ability to articulate findings and recommendations clearly.
  • Ability to work independently, managing time and priorities effectively.
  • Strong attention to detail and a commitment to delivering high-quality results.
  • Problem-solving skills and the ability to think critically about processes and outcomes.
About Us:

QA Consultants Inc. is a leading provider of software quality engineering services. We are committed to delivering high-quality solutions that meet the needs of our clients. Our team is dedicated to ensuring that our clients receive the best possible service.

What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • The chance to work on challenging and interesting projects.

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