Service Technician

1 week ago

Castlegar, Canada Brandt Full time

**Job Summary**

Brandt is seeking a skilled Field Service Technician to join our team at our Castlegar location. As a key member of our service team, you will be responsible for the repair and maintenance of construction and forestry based equipment and attachments.

Duties and Responsibilities:

  • Efficiently evaluate the working condition of, diagnose, assemble/disassemble, order parts for, and repair heavy duty equipment, ensuring optimal performance and safety.
  • Utilize secondary materials and equipment safely and efficiently, adhering to industry standards and best practices.
  • Operate related instruments, hand and power tools, secondary equipment, and computer systems, including the John Deere Service Advisor, to document maintenance, inspection, and diagnosis.
  • Accurately and completely document on work orders all machine information, actions taken, and time taken, maintaining a high level of attention to detail.
  • Continually assess service task hazards and ensure work is performed safely, and to accepted standards, prioritizing the well-being of yourself and others.
  • Locate and order parts from parts personnel, utilizing parts catalogues to ensure accurate and efficient parts procurement.
  • Road test equipment and check attachment operation as required, ensuring seamless integration and optimal performance.

Required Skills:

  • Excellent communication and interpersonal skills, enabling effective collaboration with customers, the service team, and branch personnel.
  • Ability to meet physical demands, including climbing, overhead lifting/postures, prolonged standing, sensory processing, and fine motor control, with a maximum lifting capacity of 50 pounds.

Required Experience:

  • Previous mechanical experience in a heavy equipment environment is highly preferred, with a strong understanding of equipment repair and maintenance principles.
  • Certified Journeyperson in the Heavy Duty Equipment technician trade or equivalent designated trade is highly desirable, demonstrating a high level of technical expertise.
  • Commitment to customer service and service excellence, with a focus on delivering exceptional results and exceeding customer expectations.
  • Ability to communicate and work effectively with customers, the service team, and branch personnel, fostering a positive and collaborative work environment.
  • Ability to meet physical demands, including climbing, overhead lifting/postures, prolonged standing, sensory processing, and fine motor control, with a maximum lifting capacity of 50 pounds.

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