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Automotive Repair Shop Supervisor
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Automotive Repair Shop Supervisor
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Automotive Repair and Service Shop Operations Manager
2 months ago
We are seeking an experienced Automotive Repair and Service Shop Supervisor to join our team at Jiya Trucking Ltd. as a key member of our operations team.
Key Responsibilities- Leadership and Supervision
- Supervise and lead a team of automotive repair technicians and service staff to ensure efficient and effective delivery of services.
- Provide guidance, coaching, and training to team members to enhance their skills and knowledge.
- Operations Management
- Oversee the day-to-day operations of the automotive repair and service shop, including scheduling, inventory management, and quality control.
- Develop and implement processes to improve efficiency, productivity, and customer satisfaction.
- Customer Service
- Ensure exceptional customer service by responding to customer inquiries, resolving issues, and providing solutions.
- Build and maintain strong relationships with customers to drive loyalty and retention.
- Reporting and Analysis
- Prepare and submit regular reports on shop performance, including metrics on productivity, quality, and customer satisfaction.
- Analyze data to identify trends, opportunities, and areas for improvement.
- Education
- Secondary (high) school graduation certificate
- Experience
- 7 months to less than 1 year of experience in a supervisory or leadership role in an automotive repair and service shop
- Permanent employment
- English language proficiency
- 35 hours per week