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Baker - Providing Exceptional Customer Experience

2 months ago


Hamilton, Ontario, Canada Fortinos Full time

About the Role

We are seeking a skilled Baker to join our team at Fortinos, where we are passionate about providing our customers with a memorable experience and a personal touch to our in-store shopping experience.

As a Baker, you will directly serve customers by taking orders and accurately labeling products. You will provide friendly service by answering customer questions and sharing your knowledge and experience.

Key Responsibilities

  • Provide exceptional customer service by greeting customers, responding to their needs, and resolving any issues in a timely and professional manner.
  • Accurately scan products and maintain a clean and organized workspace.
  • Carry out company-directed promotions and programs to drive sales and increase customer engagement.
  • Maintain product displays and ensure that all products are properly stocked and faced.
  • Keep the department area organized and clean, adhering to health and safety standards.

Requirements

  • A great teammate with an attention to detail and a passion for delivering exceptional customer service.
  • Driven and able to work independently in a fast-paced environment.
  • Motivated to learn new things and take on new challenges.

What We Offer

  • Flexibility to work in a variety of departments and hours, including days, evenings, nights, and weekends.
  • Demonstrated customer service skills and a willingness to learn and grow with our company.
  • The ability to move up to 50lbs and be in constant mobility for an entire shift.

How You'll Succeed

At Fortinos, we attribute our success to preserving our core values: providing super fresh foods, well-trained staff, store cleanliness, and above all, superior, friendly customer service. If you are open-minded, responsive to change, and up to the challenges provided in a fast-paced retail environment, we encourage you to apply today.

We are committed to creating a diverse and inclusive workplace. If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.