Event Technical Supervisor
4 weeks ago
Job Summary
The Technical Supervisor is a key member of the Encore Canada team, responsible for leading floor operations with a focus on customer service, staff leadership, and development. This role requires a strong technical background, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Lead the technical team to ensure operational efficiencies and customer satisfaction.
- Direct the workflow of technicians and assist management with labor needs and scheduling.
- Perform daily floor management, including equipment setup, refresh, and removal.
- Ensure equipment is secure from theft and/or damage when in use.
- Participate in location administrative duties in support of onsite operations and for career development.
Requirements
- Bachelor's degree preferred.
- ENCORE Technical Level 3 Certification required.
- 3-5 years of customer service or hospitality experience preferred.
- 3-5 years of audio visual experience required.
- Knowledge of technical theory and advanced problem-solving skills.
- Experience leading workflow and team members.
Competencies
- Ownership
- Hospitality
- Professionalism
- Responsiveness
- Safety Conscious
- Directs Work
- Decision Quality
- Manages Conflict
- Develops Talent
- Courage
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