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Financial Services Representative

2 months ago


Gatineau, Quebec, Canada Banque Nationale Full time

Unlock Your Potential as a Customer Service Advisor at Banque Nationale

As a Customer Service Advisor at Banque Nationale, you will play a vital role in delivering exceptional customer experiences and building long-lasting relationships with our clients.

Your Key Responsibilities:

  • Customer Engagement: Welcome and engage with customers, responding to their inquiries and concerns in a professional and courteous manner.
  • Transaction Support: Assist customers with banking applications, ATM transactions, and other financial services, ensuring a seamless and efficient experience.
  • Problem Resolution: Listen to customers' needs and resolve complex situations in a timely and effective manner, ensuring customer satisfaction and loyalty.
  • Business Development: Identify opportunities to provide transactional solutions for individuals, building strong relationships and driving business growth.
  • Compliance and Risk Management: Ensure adherence to regulatory requirements and risk management policies, maintaining a high level of integrity and professionalism.

What We Offer:

  • Competitive Compensation: Enjoy a competitive salary and a range of benefits that support your well-being and career growth.
  • Flexible Benefits: Take advantage of our flexible benefits package, including health and wellness programs, group insurance, and retirement plans.
  • Professional Development: Pursue ongoing training and development opportunities to enhance your skills and expertise.
  • Collaborative Environment: Work in a dynamic and inclusive team environment that values diversity, equity, and inclusion.

At Banque Nationale, we are committed to creating a workplace that is inclusive, barrier-free, and respectful of all employees. We welcome candidates from diverse backgrounds and encourage applications from underrepresented groups.