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Supervisor, Travel Coordinators

2 months ago

SaintFulgence, Quebec, Canada Coop de solidarité du Cap Jaseux Full time
Job Summary

We are seeking a highly organized and detail-oriented Travel Operations Supervisor to join our team at Coop de solidarité du Cap Jaseux. As a key member of our travel agency, you will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing same duties as workers supervised.

Key Responsibilities
  • Coordinating Activities: Co-ordinate activities with other work units or departments to ensure smooth operation of the travel agency.
  • Work Scheduling: Establish work schedules and procedures to ensure efficient use of resources.
  • Supervision: Perform same duties as workers supervised and provide guidance and support as needed.
  • Client Service: Assist clients/guests with special needs and ensure excellent customer service delivery.
  • Staff Management: Hire and train staff in job duties, safety procedures, and company policies.
  • Equipment Maintenance: Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity.
  • Supply Management: Requisition materials and supplies as needed.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: Bilingual (English and French).
  • Work Hours: 35 to 40 hours per week.
Personal Suitability
  • Attention to Detail: Ability to maintain attention to detail in a fast-paced environment.
  • Client Focus: Excellent client service skills and ability to focus on client needs.
  • Dependability: Ability to work independently and as part of a team.
  • Efficient Interpersonal Skills: Excellent communication and interpersonal skills.
  • Flexibility: Ability to adapt to changing priorities and deadlines.
  • Initiative: Proactive approach to problem-solving and decision-making.
  • Interpersonal Awareness: Ability to understand and respect the needs of others.
  • Judgement: Ability to make sound judgements and decisions.
  • Organized: Ability to prioritize tasks and manage time effectively.
  • Team Player: Ability to work collaboratively as part of a team.