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Healthcare Operations Assistant

2 months ago

Edmonton, Alberta, Canada City Centre Pharmacy Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at City Centre Pharmacy. As a key member of our support staff, you will play a vital role in ensuring the smooth operation of our healthcare services.

Key Responsibilities
  • Client Communication: Interview patients to obtain comprehensive case histories, gathering essential information to support our healthcare professionals.
  • Scheduling and Coordination: Schedule and confirm appointments, ensuring seamless communication with patients and healthcare staff.
  • Administrative Tasks: Complete insurance and other claim forms, maintaining accurate and up-to-date records.
  • Office Procedures: Develop and implement efficient office procedures and routines, streamlining our operations to enhance patient care.
  • Document Management: Enter and format electronically based medical reports and correspondence, preparing spreadsheets and documents for review by our healthcare team.
  • Work Environment: This is a permanent, full-time position, working 32 hours per week in a dynamic and supportive environment.
  • Language: English is the primary language used in this role.