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Retail Store Manager

2 months ago


Brampton, Ontario, Canada The Mummy Real store Full time
Job Description

The Mummy Real store is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our sales staff, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision: Supervise and motivate a team of sales staff, providing guidance and support to ensure they meet their sales targets and provide exceptional customer service.
  • Sales Floor Management: Ensure the sales floor is well-organized, visually appealing, and easy to navigate, with a focus on creating an engaging customer experience.
  • Inventory Management: Oversee the receipt, storage, and distribution of merchandise, ensuring accurate inventory levels and minimizing stock discrepancies.
  • Customer Service: Respond to customer inquiries, resolve issues, and provide excellent customer service to drive customer loyalty and retention.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and opportunities to improve sales performance and drive business growth.
Requirements
  • Education: College/CEGEP diploma or equivalent.
  • Experience: 1 year to less than 2 years of retail management experience.
  • Language: English.
  • Work Hours: 37.5 to 44 hours per week.