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Quality Assurance Operations Manager
3 months ago
About Us: As a prominent producer of health supplements and wellness products, we are committed to improving the health of our customers through innovative research, development, and the delivery of high-quality nutritional solutions. Our mission is to positively impact the lives of our customers, employees, suppliers, and the communities we serve in a sustainable and collaborative manner.
Position Overview: We are looking for an experienced Quality Assurance Manager to oversee our quality assurance initiatives. In this pivotal role, you will ensure that our products meet safety, efficacy, and compliance standards while adhering to regulatory requirements and intended uses before they reach the market. Your key responsibilities will include supervising the Quality Assurance (QA) department's compliance with various standards, including US FDA cGMP regulations, NNHPD, USP (verified product) standards, and specific client requirements. Furthermore, you will integrate the company's commitment to our seven Core Values, such as Sustainability (people, planet, and profit), into all planning and execution of your responsibilities.
Key Responsibilities:- Actively manage QA operations and team members.
- Oversee QA compliance systems, including in-process testing, out-of-specification (OOS) management, calibration, specifications, raw material assessment, non-conformance (NC) handling, corrective and preventive actions (CAPAs), audits, and standard operating procedures (SOPs).
- Ensure that batch documentation (manufacturing, packaging, and quality control testing records) is complete, reviewed, and compliant with specifications prior to product release.
- Collaborate with various internal departments to facilitate the launch of new products by monitoring performance and product quality to maintain control.
- Coordinate Non-Conformance Investigations (NCI) and CAPA reporting, including investigation, approval, and trend analysis.
- Implement and regularly execute programs such as Environmental Monitoring, Pest Control, Temperature and Humidity Monitoring, Air Quality Sampling, Potable Water Testing, and Allergen Testing.
- Support and manage staff working across 24/7 schedules.
- Bachelor's or Master's degree in Chemistry, Microbiology, Food Science, or a related scientific discipline.
- Over 5 years of progressive experience in the nutraceutical, pharmaceutical, or food sectors, particularly in quality assurance, with a preference for management experience.
- Strong expertise in GMP compliance activities and experience with compliance audits. Previous FDA audit experience is a significant advantage.
- A competitive salary and opportunities for professional growth.
- Comprehensive benefits package, including RRSP contributions, healthcare, health and personal spending accounts, wellness days, employee appreciation events, and an annual allowance for company products in addition to employee discounts.
- The chance to work with dedicated professionals and the ability to influence and lead improvements within a company focused on continuous advancement.
This position is open to all qualified candidates who are legally authorized to work in the country of employment. Only electronic applications will be accepted. The position will remain open until a suitable candidate pool is identified. We appreciate all applications, and a member of our team will reach out to you shortly.
Internal applicants will receive priority consideration for the first five business days after this position is posted. After this period, internal candidates will be considered alongside all other applicants, with a guarantee of at least a call from the Talent Acquisition team.
