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Technical Support Specialist

2 months ago

Edmonton, Alberta, Canada Bisoft Consulting Services Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Bisoft Consulting Services Inc. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.

Key Responsibilities
  • Respond to technical issues and provide timely and effective solutions
  • Consult technical manuals and guides to research and implement solutions
  • Provide training and guidance to users on technical procedures and best practices
  • Collaborate with internal teams to resolve technical issues and improve overall system performance
  • Participate in the design and implementation of new technical systems and processes
Requirements
  • 1-2 years of experience in a technical support role
  • Strong knowledge of computer systems, networks, and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
How to Apply

If you are a motivated and experienced Technical Support Specialist looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].