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Store Director

2 months ago


Mississauga, Ontario, Canada Moncler Spa Full time
Job Summary

We are seeking a highly skilled and experienced Store Director to lead our retail operations and drive sales growth at Moncler Spa. As a key member of our team, you will be responsible for achieving store business objectives, developing and executing strategic plans, and delivering exceptional customer service.

Key Responsibilities
  • Business Development: Drive store sales and productivity through key performance indicator (KPI) management, including sales, conversion, and inventory management.
  • Team Leadership: Lead and develop a high-performing team, focusing on talent development, employee engagement, and career growth.
  • Operational Excellence: Ensure efficient store operations, including schedule management, payroll records, inventory management, cash management, shipping and receiving, and adherence to company policies and procedures.
  • Customer Experience: Deliver a seamless and personalized customer experience, ensuring high levels of customer satisfaction and loyalty.
  • Visual Merchandising: Maintain visual merchandising standards, executing floor changes and ensuring a consistent brand image.
  • Product Knowledge: Train and communicate product knowledge to associates, ensuring they are fully educated on brand pillars and season strategy.
  • Market Analysis: Analyze market trends, competitor activity, and customer behavior to inform business decisions and drive sales growth.
  • Reporting and Analysis: Monitor and analyze sales reports, providing insights and recommendations to drive business growth.
Requirements
  • Education: Bachelor's degree or equivalent.
  • Experience: Minimum of 5 years of retail management experience, with a proven track record of successful sales generation, employee development, and customer service.
  • Skills: Results-driven, customer-focused, problem-solving, and excellent communication skills.
  • Leadership: Strong leadership qualities, with the ability to galvanize a team around company initiatives.
  • Business Acumen: Strong attention to detail and business acumen, with the ability to analyze business and drive business decisions.
What We Offer

Moncler Spa offers a competitive salary range of CAD 105,000 to CAD 115,000 per year, as well as opportunities for career growth and professional development.