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Culinary Team Lead

2 months ago

Baie Verte, Newfoundland and Labrador, Canada Mary Browns Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Mary Browns. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our food service department.

Key Responsibilities
  • Establish and Implement Operational Procedures

Develop and implement effective methods to meet work schedules, ensuring seamless execution of daily operations.

Supervise and Coordinate Staff

Lead and direct a team of staff who prepare and portion food, providing guidance and support to ensure exceptional customer service.

Train and Develop Staff

Train staff in job duties, sanitation, and safety procedures, ensuring they have the necessary skills to perform their roles effectively.

Manage Inventory and Supplies

Estimate ingredient and supply requirements for meal preparation, ensuring accurate ordering and minimizing waste.

Prepare Budgets and Reports

Develop and manage budgets, preparing cost estimates and submitting reports to senior management.

Address Customer Concerns

Respond to customer complaints or concerns, providing prompt and effective resolutions.

Maintain Records and Reports

Keep accurate records of stock, repairs, sales, and wastage, providing valuable insights for business improvement.

Prepare Reports and Summaries

Prepare and submit reports, including food order summaries for the chef, ensuring seamless communication across departments.

Knowledge of Culinary Genres

Have a thorough understanding of the establishment's culinary genres, ensuring consistency and quality in food preparation.

Supervise Tray Assembly

Oversee the assembly of trays, ensuring they are prepared to the highest standards.

Establish Work Schedules

Develop and implement work schedules, ensuring adequate staffing levels to meet customer demand.

Supervision and Work Environment
  • Supervision

Direct and supervise a team of 1-2 staff members.

Work Conditions and Physical Capabilities

Work in a fast-paced environment, under pressure, with a combination of sitting, standing, and walking.

Personal Suitability
  • Client Focus

Provide exceptional customer service, ensuring a positive experience for all customers.

Efficient Interpersonal Skills

Develop and maintain effective relationships with staff, management, and customers.

Excellent Oral Communication

Communicate clearly and effectively, both verbally and in writing.

Flexibility

Be adaptable and flexible, responding to changing circumstances and priorities.

Team Player

Work collaboratively as part of a team, supporting colleagues and contributing to a positive work environment.