Claims Associate

3 days ago

Huntsville, Ontario, Canada Walmart Canada Full time
Job Summary

We are seeking a highly organized and detail-oriented Claims Associate to join our team at Walmart Canada. As a Claims Associate, you will play a critical role in ensuring that our inventory is accurately tracked and that our customers receive exceptional service.

Key Responsibilities
  1. Shrink Prevention: Assist in preventing shrinkage by scanning damaged and stolen merchandise in a timely manner.
  2. Inventory Management: Maintain up-to-date returns, vendor return requests, recalls, paperwork, packing, and shipping, ensuring timely completion and adherence to company guidelines.
  3. Merchandise Handling: Handle SORT and Global Donation Merchandise, ensuring proper process and handling to minimize shrinkage and chargebacks.
  4. Safety and Compliance: Ensure safety practices are followed, including proper disposal of chemicals, maintaining a clean and hazard-free claims area, and adhering to ladder usage and lifting techniques.
  5. Return Processing: Monitor merchandise returns, protect assets, and record and monitor returns and shrinkage within the store.
  6. Knowledge and Compliance: Maintain up-to-date knowledge of company policies, guidelines, and processes regarding damaged and recalled merchandise, and ensure implementation and adherence to new store programs and systems.
  7. Return Manual Compliance: Ensure the Return Manual is followed, keeping claims current, minimizing chargebacks, and completing Vendor Return Request Forms for claims over 45 days old.
  8. GM CVP Support: Complete all GM CVP requirements.
  9. Team Support: Provide support to the Office Support Associate and Direct Store Delivery Associate as required.
Requirements

To be successful in this role, you will require:

  • Minimum Qualifications: [Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.]
  • Preferred Qualifications: [Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.]

We are an equal opportunity employer and will accommodate the disability-related needs of applicants and associates as required by law.

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