Quality Assurance Manager

3 weeks ago


Burnaby, British Columbia, Canada OSI Maritime Systems Ltd. Full time
About Us

OSI Maritime Systems Ltd. is a leading provider of integrated navigation and tactical solutions designed for naval and maritime security operations. With a rich history dating back to 1977, the company has revolutionized navigation with its electronic chart system and has since achieved numerous firsts in the industry.

The Role

The Manager of Quality Assurance (QA) is responsible for ensuring that the company adheres to national and international standards, including ISO 9001:2015. This involves creating, reviewing, and implementing policies, procedures, and best practices at OSI. The QA Manager will also work with the organization to ensure continuous improvement aligned to best practices and standards such as ISO 27001, CMMI, Configuration Management, other QMS standards, IPC Standards, MIL, NATO AQAP, DNV GL, IEC 60945, and IMO regulations.

Key Responsibilities
  1. Reporting factual findings on process and product audits, along with updates on QMS status and customer satisfaction, to the VP of Finance and members of the Executive Leadership Team (ELT). Also, ensuring ongoing improvement of QMS alongside quality objectives and business goals
  2. Lead and execute audit and compliance projects including reporting to key stakeholders
  3. Monthly reporting to Senior management on CSAT, CAR status, Continuous Improvement, Objectives tracking, MRB status, and performance
  4. Ensures that QMS continuous improvement is occurring in conjunction with quality objectives, business strategies, improving costs, efficiency, and or customer satisfaction
  5. Ensures that Quality Management Review meetings occur to confirm the QMS continuing suitability, adequacy and effectiveness
  6. Overseeing the QA Analyst responsibilities
  7. QMS system auditing, scheduling, and leading a team of internal auditors to complete internal audit cycle and reporting, and assessment of conformity to ISOs obtained for all sites globally
  8. Managing the company internal audit program to ensure compliance to ISO 9001, audit team competence, and accurate records and NC reporting to senior management
  9. Assist ELT with routine corporate, and Divisional / Department KPI reminders and tracking of monthly progress
  10. Manages reporting of non-conformities and the internal corrective action (CAR) process improvements
  11. Supports site process audits by customers, third parties, and regulatory agencies
  12. Supports the ELT in managing the quality objectives (goals) process for the organization including reporting performance metrics to the ELT
  13. Acts objectively as the quality authority for factory acceptance tests, product testing and assessments in support of the PMO, Systems Engineering, and on behalf of the customer
  14. Reporting of departmental KPI's, performance indicators, CSAT, Objectives process, Continuous improvement, and monthly non-conformity status
  15. Assists all employees when needed on process development, methods, changes, and effective process implementation across the organization
  16. Administer the QMS repository by maintaining indexes and establishing a ready reference so employees can easily locate and use applicable processes throughout the business cycle
  17. Engage in onboarding new employees to bring awareness to OSI QMS related details
  18. Manages customer project satisfaction surveys, and CSAT results reporting
  19. Drives continuous improvement in the organization and supports all management and staff in achieving total quality management
  20. Define clear responsibilities for each team member, provides ongoing management, mentorship, and support, and ensures effective performance management. Foster a team-based office culture, promoting open and transparent communication among all team members
Requirements

A Bachelor's degree, engineering degree, or post graduate diploma in Quality Assurance, or engineering technology, is preferred and/or relevant working experience. Certified Quality Management Systems Auditor, certified auditing team leader, or relevant process auditing experience is also required. Previous experience as Manager of Quality or Quality Engineer or Quality Auditor, or equivalent would be an asset.

Excellent organizational, communications, and reporting skills, including the ability to influence across disciplines. Ability to effectively lead, manage, and develop excellent employees. Excellent customer service skills and ability to support all departments. Can act, assess, and report objectively to senior management.



  • Burnaby, British Columbia, Canada OSI Maritime Systems Ltd. Full time

    About the RoleThe Manager of Quality Assurance is responsible for ensuring that OSI Maritime Systems Ltd. adheres to national and international standards, including ISO 9001:2015. This involves creating, reviewing, and implementing policies, procedures, and best practices at OSI.Key ResponsibilitiesReporting factual findings on process and product audits,...


  • Burnaby, British Columbia, Canada OSI Maritime Systems Ltd. Full time

    About OSI Maritime Systems Ltd.OSI Maritime Systems Ltd. is a leading provider of integrated navigation and tactical solutions designed for naval and maritime security operations. With a rich history dating back to 1977, the company has revolutionized navigation and continues to innovate in the industry.The RoleThe Manager of Quality Assurance (QA) is...


  • Burnaby, British Columbia, Canada OSI Maritime Systems Ltd. Full time

    About OSI Maritime Systems Ltd.OSI Maritime Systems Ltd. is a leading provider of integrated navigation and tactical solutions designed for naval and maritime security operations. With a rich history dating back to 1977, the company has revolutionized navigation and continues to innovate in the industry.The RoleThe Manager of Quality Assurance (QA) is...


  • Burnaby, British Columbia, Canada OSI Maritime Systems Ltd. Full time

    About the RoleThe Manager of Quality Assurance is responsible for ensuring that OSI Maritime Systems Ltd. adheres to national and international standards, including ISO 9001:2015. This involves creating, reviewing, and implementing policies, procedures, and best practices at OSI. The QA Manager will work with the organization to ensure continuous improvement...


  • Burnaby, British Columbia, Canada OSI Maritime Systems Ltd. Full time

    About the RoleThe Manager of Quality Assurance is responsible for ensuring that OSI Maritime Systems Ltd. adheres to national and international standards, including ISO 9001:2015. This involves creating, reviewing, and implementing policies, procedures, and best practices at OSI. The QA Manager will work with the organization to ensure continuous improvement...


  • Burnaby, British Columbia, Canada OSI Maritime Systems Ltd. Full time

    About the RoleThe Quality Assurance Manager at OSI Maritime Systems Ltd. is responsible for ensuring the company adheres to national and international standards, including ISO 9001:2015. This involves creating, reviewing, and implementing policies, procedures, and best practices at OSI. The QA Manager will also work with the organization in adjacent areas to...


  • Burnaby, British Columbia, Canada OSI Maritime Systems Ltd. Full time

    About the RoleThe Quality Assurance Manager will be responsible for ensuring that OSI Maritime Systems Ltd. adheres to national and international standards, including ISO 9001:2015. This involves creating, reviewing, and implementing policies, procedures, and best practices at OSI. The successful candidate will also work with the organization in adjacent...


  • Burnaby, British Columbia, Canada OSI Maritime Systems Ltd. Full time

    About the RoleThe Manager of Quality Assurance will be responsible for ensuring that OSI Maritime Systems Ltd. adheres to national and international standards, including ISO 9001:2015. This involves creating, reviewing, and implementing policies, procedures, and best practices at OSI. The successful candidate will also work with the organization in adjacent...


  • Burnaby, British Columbia, Canada OSI Maritime Systems Ltd. Full time

    About the RoleThe Manager of Quality Assurance will be responsible for ensuring that OSI Maritime Systems Ltd. adheres to national and international standards, including ISO 9001:2015. This involves creating, reviewing, and implementing policies, procedures, and best practices at OSI. The successful candidate will also work with the organization in adjacent...


  • Burnaby, British Columbia, Canada OSI Maritime Systems Ltd. Full time

    About the RoleThe Quality Assurance Manager at OSI Maritime Systems Ltd. is responsible for ensuring the company adheres to national and international standards, including ISO 9001:2015. This involves creating, reviewing, and implementing policies, procedures, and best practices at OSI. The QA Manager will also work with the organization in adjacent areas to...


  • Burnaby, British Columbia, Canada OSI Maritime Systems Ltd. Full time

    About the RoleThe Quality Assurance Manager will be responsible for ensuring that OSI Maritime Systems Ltd. adheres to national and international standards, including ISO 9001:2015. This involves creating, reviewing, and implementing policies, procedures, and best practices at OSI. The successful candidate will also work with the organization in adjacent...


  • Burnaby, British Columbia, Canada OSI Maritime Systems Ltd. Full time

    About UsOSI Maritime Systems Ltd. is a leading provider of integrated navigation and tactical solutions designed for naval and maritime security operations. With a rich history dating back to 1977, the company has revolutionized navigation with its electronic chart system and has since achieved numerous firsts in the industry.The RoleThe Manager of Quality...


  • Burnaby, British Columbia, Canada OSI Maritime Systems Ltd. Full time

    About UsOSI Maritime Systems Ltd. is a leading provider of integrated navigation and tactical solutions designed for naval and maritime security operations. With a rich history dating back to 1977, the company has revolutionized navigation with its electronic chart system and has since achieved numerous firsts in the industry.The RoleThe Manager of Quality...


  • Burnaby, British Columbia, Canada QAI Laboratories Ltd. Full time

    Job Title: Quality Assurance ManagerQAI Laboratories Ltd. is seeking a highly skilled Quality Assurance Manager to join our team. As a key member of our quality team, you will be responsible for ensuring the highest standards of quality in our testing, inspection, and certification processes.Key Responsibilities:Act as the deputy for the Director of Quality,...


  • Burnaby, British Columbia, Canada QAI Laboratories Ltd. Full time

    Job Title: Quality Assurance ManagerQAI Laboratories Ltd. is seeking a highly skilled Quality Assurance Manager to join our team. As a key member of our quality team, you will be responsible for ensuring the highest standards of quality in our testing, inspection, and certification processes.Key Responsibilities:Act as the deputy for the Director of Quality,...


  • Burnaby, British Columbia, Canada OSI Maritime Systems Ltd. Full time

    About OSI Maritime Systems Ltd.OSI Maritime Systems Ltd. is a leading provider of integrated navigation and tactical solutions designed for naval and maritime security operations. With a rich history of innovation, the company has revolutionized navigation and continues to push the boundaries of what is possible.The RoleThe Manager of Quality Assurance (QA)...


  • Burnaby, British Columbia, Canada OSI Maritime Systems Ltd. Full time

    About OSI Maritime Systems Ltd.OSI Maritime Systems Ltd. is a leading provider of integrated navigation and tactical solutions designed for naval and maritime security operations. With a rich history dating back to 1977, the company has revolutionized navigation and continues to innovate in the industry.The RoleThe Manager of Quality Assurance (QA) plays a...


  • Burnaby, British Columbia, Canada OSI Maritime Systems Ltd. Full time

    About OSI Maritime Systems Ltd.OSI Maritime Systems Ltd. is a leading provider of integrated navigation and tactical solutions designed for naval and maritime security operations. With a rich history dating back to 1977, the company has revolutionized navigation and continues to innovate in the industry.The RoleThe Manager of Quality Assurance (QA) is...


  • Burnaby, British Columbia, Canada OSI Maritime Systems Ltd. Full time

    About OSI Maritime Systems Ltd.OSI Maritime Systems Ltd. is a leading provider of integrated navigation and tactical solutions designed for naval and maritime security operations. With a rich history dating back to 1977, the company has revolutionized navigation and continues to innovate in the industry.The RoleThe Manager of Quality Assurance (QA) is...


  • Burnaby, British Columbia, Canada OSI Maritime Systems Ltd. Full time

    About OSI Maritime Systems Ltd.OSI Maritime Systems Ltd. is a leading provider of integrated navigation and tactical solutions designed for naval and maritime security operations. With a rich history dating back to 1977, the company has revolutionized navigation and continues to innovate in the industry.The RoleThe Manager of Quality Assurance (QA) plays a...